Privacy Policy

Ben Motor Zone (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website (https://benmotorzone.com ) or interact with us (online or offline). By using our services or site, you accept the practices described in this policy.

1. Definitions

• Personal Data / Personal Information: Any information that identifies or can identify an individual (for example: name, phone number, email address, address).
• Data: Information collected automatically (e.g. IP address, browser type, pages visited).
• You / User / Customer: The person accessing or using our services/website.

2. Information We Collect

We may collect and process the following categories of information:

a) Information you provide directly

• Name, phone number, email address, address, location
• Vehicle preferences, inquiry details (model, variant)
• Payment / transaction data (if you make payments online)
• Records of communication (calls, emails, chat messages)

b) Automatically collected information (Usage Data)

• IP address, browser type and version
• Operating system
• Date/time stamps, referral URLs
• Pages you view and features you use
• Device identifiers, cookies, tracking technologies

c) Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to (i) operate and improve the site, (ii) remember your preferences, (iii) analyze usage patterns, and (iv) serve targeted content or advertisements.

You can disable or decline cookies via your browser settings, but that may affect some site functionality.

3. Use of Your Data

We may use your personal data for:

• Responding to your inquiries, providing customer support
• Process orders, bookings, deliveries, and services
• Marketing, promotional offers, newsletters (with your consent)
• Analyzing site usage, improving our website and services
• Fraud prevention, security, legal compliance
• Sharing with service providers (e.g. payment gateways, delivery partners)

4. Disclosure of Your Information

We may share your data with:

• Service Providers / Vendors: For payments, delivery, analytics, hosting
• Affiliates / Subsidiaries: If applicable
• Legal / Regulatory Authorities: If compelled by law, or for legal protection
• Business Transfers: In case of mergers, acquisitions, asset sales

We will not sell or rent your personal data to third parties for their direct marketing without your consent.

5. Data Retention

We retain your personal data only as long as needed:

• fulfill purposes in this policy
• As required by law (e.g. tax & accounting rules)
• Unless you request deletion (subject to legal restrictions)

6. Security

We implement reasonable security measures (technical, administrative) to protect data against unauthorized access, alteration, disclosure, or destruction. However, no method is 100% secure.

Your Rights

Depending on applicable laws, you may have rights to:

• Access, correct, update your personal data
• Withdraw consent
• Request deletion / erasure
• or object to processing
• portability

To exercise any rights, contact us at the email below. We will respond within applicable timeframes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please check their privacy policies.

9. Children‘s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected such data, contact us, and we will remove it.

10. Updates to Policy

We may update this policy from time to time. The “last updated” date will be revised. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions or want to exercise your rights, contact:

Motor Zone

No: 153, Arni Road, Sainathapuram, Vellore, Tamil Nadu 632001

Email: benmotorzone@outlook.com

+91 89259 57051